Refund policy

Return & Refund Policy

At LYNQED, we value your satisfaction and strive to provide quality products. However, due to the nature of our operations, returns and refunds are only accepted if the product is defective or damaged upon arrival.

Reporting Defective or Damaged Products

  • You must notify us within 48 hours of delivery if your item is defective, damaged, or not functioning as intended.

  • Proof of the issue (photos or videos) is required to assess your claim.

  • Items reported after this period will not be eligible for return or refund.

Warranty Coverage

  • If your product is covered by a manufacturer or supplier warranty, claims will be handled in accordance with the warranty terms.

  • In such cases, we may connect you directly with the manufacturer or guide you through the process.

Non-Returnable Items

We do not accept returns or refunds in the following cases:

  • Change of mind or customer preference.

  • Opened, used, or altered products.

  • Clearance, sale, or promotional items.

  • Personal use items (e.g., earphones, wearables, etc).

Resolution & Payment

  • If your claim is approved, we will work with you to decide the most suitable resolution (refund, replacement, or store credit) on a case-by-case basis.

  • Refund timelines and methods may vary depending on the payment provider and circumstances.

Contact Us

To start a claim or if you have questions, please contact us at support@lynqed.net within the reporting period.